How We Collect, Use, and Protect Your Data



What we collect

We collect the information you give us when you buy a ticket, sign up for updates, enter giveaways, or interact with our website. This usually includes your name, email, phone number, payment details (processed securely by our payment partners), and basic device or browser information. At events, we may also collect photos or videos that include attendees.



How we use it

We use your information to:



Process ticket purchases and manage event entries



Send event updates, important notices, or changes you need to know about



Improve our events, products, and website



Run promotions, giveaways, and post-event communications



Keep our community safe by detecting fraud or suspicious activity



We do not sell your personal data. We only share it with trusted partners when needed to deliver services (such as ticketing platforms, payment providers, or email systems), and they must protect your information too.



How we protect it

We follow industry-standard security practices to keep your data safe. That includes encrypted payments, secure servers, access controls, and regular checks to prevent unauthorised access. We keep your data only as long as needed for the purposes listed above.



Your rights

Depending on your location, privacy laws may give you certain rights, like accessing your data, requesting corrections, asking us to delete it, or opting out of marketing. If you want to use any of these rights, you can contact us and we’ll sort it out.



Why this matters

We take privacy seriously because trust is a key part of the community we’re building. Your information stays protected, and you stay in control of it.